Privacy Policy

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Sureway Heating Cooling Plumbing

341 Washington Ave
Bridgeville, PA 15017
412-257-1300

1. Introduction

Sureway Heating Cooling Plumbing ("we," "us," or "our") is committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

2. Information We Collect

  • Contact Information / Property Ownership Information: Name, address, phone number, and email address.
  • Service Information: Details about the services requested or provided, including any relevant specifications or descriptions.  We maintain property ownership information, and special requests related to the work we perform authorizing repairs and or services.    
  • Photos and documentation:  We collect and maintain photos related to maintenance, repairs, installation methods, and equipment readings.  
  • Payment Information: Billing information for processing payments for our products and services.
  • Related Information:  equipment, installation requirements, and customer preferences.  
  • Texting and Emailing:  Email addresses and cell phone numbers when customers schedule work.   

3. How We Use Your Information

  • To provide and manage our products and services, including filter and part sales, repairs, and skilled labor services.
  • To communicate with you about orders, appointments, and updates.
  • To improve our products and services based on customer feedback.
  • To provide a newsletter providing tips, receipts, and discounts. 
  • To request your review of our services. 

5. Security Measures

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure networks.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. For any requests, please contact us.

7. Changes to This Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with the updated date.
For more information or if you have questions regarding our privacy practices, please contact us at 412-257-1300 or visit us at 341 Washington Ave, Bridgeville, PA 15017.
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