Why Mt. Lebanon Homeowners Trust Sureway Comfort
- Local Expertise: Technicians live and work in the South Hills, understanding common area plumbing challenges and installation requirements.
- “Once and Done” Policy: Every service call is guided by a single-visit resolution approach, minimizing callbacks and ensuring lasting performance.
- Fully Licensed & Insured: All repairs and replacements meet current Pennsylvania plumbing codes, backed by manufacturer warranty and workmanship guarantees.
- Transparent Communication: Detailed service reports, honest assessments and clear scopes of work help homeowners make informed decisions.
Our Water Heater Services
- Diagnostic Inspections and Performance Testing
- Emergency Repairs (24/7 response)
- Component Replacement: Thermostats, heating elements, dip tubes, pressure relief valves
- Full System Replacement of Aging or Irreparable Units
- New Installations: Tank, Tankless, Hybrid Heat-Pump, Commercial Specifications
- Routine Maintenance and Flush Services via our Maintenance Plans
- Warranty Service Management and Manufacturer Coordination
Types of Water Heaters We Service
- Standard Tank Models (Electric, Gas, Power-Vent)
- Tankless and On-Demand Units (Gas and Electric)
- Hybrid Heat-Pump Water Heaters
- Commercial-Grade and High-Recovery Systems
- Expansion Tanks, Recirculation Pumps, and Smart Control Interfaces
Repair vs. Replacement Decision Guide
Deciding whether to repair or replace a water heater involves evaluating performance, age and efficiency. Use this simple framework to guide your choice:
- Age and Condition
- Under 8 years with minor issues? Repairs often restore full operation.
- Over 10–12 years with multiple failures? Replacement may yield better long-term value.
- Frequent Repairs
- Single, isolated issues (e.g., leaky valve) typically justify repair.
- Recurring breakdowns or rust-colored water suggest internal tank corrosion and replacement.
- Energy Efficiency: Older units can lose up to 30% efficiency, driving energy bills up. Modern models meet higher efficiency standards and may qualify for rebates.
- Cost Comparison: If repair cost exceeds half the price of a new unit (50% Rule), replacement is generally recommended.
- Performance Needs: Growing family demand or new fixtures may warrant upsizing or switching to a tankless system for endless hot water.
Energy Efficiency and Savings
Upgrading to a high-efficiency or tankless water heater can reduce energy use by up to 40%. Key benefits include:
- On-Demand Heating: Eliminates standby heat loss associated with tanks.
- Lower Monthly Energy Bills: ENERGY STAR® certified models deliver consistent savings.
- Rebates & Tax Credits: Eligible homeowners can apply for local utility incentives and federal credits on qualifying equipment.
- Smart Controls: Wi-Fi enabled thermostats and usage tracking optimize comfort and minimize waste.
Trusted Brands and Warranty Coverage
Sureway Comfort partners with leading manufacturers to deliver reliable performance and peace of mind:
- Bradford White: Industry-leading tank units with corrosion protection and extended warranties
- A. O. Smith: High-efficiency electric and gas models backed by robust support
- Rinnai and Navien: Premium tankless systems engineered for continuous flow and compact sizing
- Rheem and State: Affordable options with proven reliability
Manufacturer warranties range from 6 to 12 years on tanks and heat exchangers, plus parts coverage. We handle all warranty paperwork, scheduling and follow-through.
Competitive Rates and Flexible Financing
Competitive, flat-rate pricing ensures no hidden fees and predictable budgeting. Financing options are available through our Financing Options partners, which include low-interest plans and seasonal promotions. Whether addressing an urgent repair or planning a future replacement, homeowners gain access to payment structures tailored to project scope and personal needs.
Our Process at a Glance
- Inspection & Diagnosis: A thorough system evaluation pinpoints the root cause of performance issues or confirms end-of-life status.
- Customized Proposal: Transparent scopes of work outline repair recommendations, replacement alternatives and associated timelines.
- Professional Execution: Certified technicians perform all tasks—whether swapping a single component or installing a brand-new water heater—adhering to safety protocols and local code.
- Final Testing & Cleanup: Comprehensive pressure testing, leak checks and performance verification ensure the system meets design specifications. The work area is left clean and ready for daily use.